Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)

The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

About 96,400 (In addition, about 19,300 were sold in Canada)

Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.

This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall:

Model Numbers

UPC Codes

8500MC

012381203536

8500CMC

012381203529

8500RGDMC

012381203543

RJO20MC

012381188246

RJO20CMC

012381191277

RJO20CHMC

012381191277

889LMMC

012381203611

889RGDMC

012381203628

041A7928-3MC

012381204304

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

None reported in the U.S.

Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

Under severe weather conditions, such as hurricanes, the adhesive bond holding the doorglass inserts can become separated from the door causing a risk of injury and property damage from windborne debris.

The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.

The head of the sledgehammers can loosen prematurely and detach unexpectedly during use, posing an impact injury hazard to the user.

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.

The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard.

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.